Effective date: June 2, 2026
yolaHR respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you use our website, applications, payroll, HR, performance, payment, and employee portal services.
Information We Collect
- Account information such as names, email addresses, phone numbers, company details, and login credentials.
- Employee and HR records uploaded or entered by authorised company administrators, including payroll, leave, attendance, performance, contract, and document information.
- Payment and billing information needed to process subscriptions, invoices, wallet payments, and payouts.
- Technical information such as IP address, browser, device details, access logs, cookies, and usage analytics.
How We Use Information
- To provide, secure, improve, and support the yolaHR platform.
- To process payroll, approvals, payments, reports, notifications, and employee self-service workflows.
- To send operational emails, OTPs, account notices, billing notices, and service updates.
- To comply with applicable legal, tax, accounting, audit, and regulatory obligations.
Sharing and Disclosure
We do not sell personal information. We may share information with authorised users within your organisation, service providers who help us operate the platform, payment processors, cloud hosting providers, professional advisers, or regulators where required by law.
Data Security
We use administrative, technical, and physical safeguards designed to protect information, including access controls, encryption where appropriate, audit logging, secure backups, and least-privilege permissions. No system is completely secure, so users must also protect their passwords and account access.
Data Retention
We retain information for as long as needed to provide services, meet contractual obligations, resolve disputes, enforce agreements, and comply with legal and regulatory requirements. Company administrators may request deletion subject to lawful retention obligations.
Your Rights
Depending on applicable law, you may request access, correction, deletion, restriction, or portability of your personal information. Employee requests should generally be directed to the employer that controls the relevant HR records.
Cookies
We use cookies and similar technologies for authentication, session management, security, preferences, analytics, and service improvement.
Contact
For privacy questions, contact us at info@yolahr.com or call +254 715 659 199.